The recent Forrester “State of IT Monitoring” study results showed that 14% of participants are using over 20 different tools to find and fix issues. This leads to a number of downfalls, including slow detection of IT problems and prolonged resolution times. Another Forrester Consulting research showed that businesses waste over $100,000/hour due to downtime.
The problem is clear; organizations need one integrated tool to serve all their IT needs. There is a need to change and adopt an integrated system that can help organizations face the challenges of managing and hosting their portals.